Corporate Support Consultant
Why is our Corporate Support Consultant role the next step for you?
The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Global Retail, Airlines, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organisations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this we aim to reach more customers in more markets, in local language and with local payment options.
How will you add value on a day-to-day basis?
The Tokyo office is part of our APAC region and you’ll be a key part of our business, supporting our corporate customers in Retail, Digital & Travel verticals. You help these businesses manage their day to day queries, build great relationships and uncover opportunities to add true service value. You will be dealing with a variety of customer queries and you will be delivering outstanding customer service over the phone, email and on occasions in a face-to-face capacity. Providing proactive and knowledgeable support, you will act as a single point of contact for a designated portfolio of corporate clients and become a key ambassador for Worldpay!
What will make you the ideal candidate?
You will have experience in a customer / account / support role, where you have strengthened relationships and dealt with customer queries. Preferably you will have worked in a technical environment, where complex customer queries were the norm. You will have excellent communication skills and a unique selling point about you! Because you’ll be working in a vibrant part of the business we would expect you to bring lots of energy and enthusiasm to the team. You have business level Japanese language skills and good English communication skills, also in writing.
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.
Tokyo / Japan
Fixed term- Full-time
June 8, 2018