Support Engineer

Support Engineer

Why is our Support team the next step for you?

We build amazing customer applications that drive the growth of global businesses the world over. To keep our customers growing its essential our service is reliable and efficient. For those occasions when something does go awry we need an elite team of experts to set it right. That’s where our Support team comes in. Smart, technical and always championing the customer, you’ll become a valued member of this growing team.


How will you add value on a day-to-day basis?

Investigating and troubleshooting production system problems, you’ll be critical to both Worldpay’s and our customer’s ongoing success. Working alongside the Infrastructure and Development teams to coordinate cross-department change, you’ll ensure optimum service availability whilst maximising the throughput of required change. Providing 24/7 out of hours on call support on a rota basis, you’ll be responsible for coordinating and implementation of essential tasks including statistic gathering and maintaining document knowledge.

What will make you the ideal candidate?

You will have extensive experience supporting a technology team in a busy environment. You’ll be an expert in relational databases, including experience of database design in MS SQL. You will have an interest in application support/programming, and will be able to logically work through app fixes by understanding the way they work and order they run. You will have experience in Unix/Linux. You will be able to generate dashboards and will be able to automate simple tasks through scripting using Powershell.

How is Worldpay changing the world?

We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. As a leader in global fintech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay journey.



Job Number



Manchester / England

Business Area

Tech and Engineering

Employment Type

Permanent- Full-time


July 13, 2018


July 27, 2018